Apple has determined that a “small percentage” of iPhone 14 Plus models have rear camera issues and has launched a service program to repair them free of charge. If you can’t see a preview of your phone when using the rear camera, you may be able to get your phone repaired for free. If you’ve already paid for the repair, you can also contact Apple to get a refund. The affected devices are those manufactured between April 10, 2023, and April 28, 2024, approximately six months after shipments began in 2022.
You can check if your device is included by checking your device’s serial number on the official repair program page. After making an appointment, you can take your phone to an Apple Authorized Service Provider or Apple Retail Store for repair. You can also contact Apple Support if you want to ship your device to a repair center. This program covers repairs on all eligible phones for three years from the original date of purchase, so if your phone starts having problems in the future, this program is a great option. Please keep this in mind. However, Apple says that repairs may be “restricted or restricted” to the region where the iPhone was originally purchased, so you should check with Apple if you purchased your iPhone while traveling internationally.
